Global Moxie

Question

My hosting company is GoDaddy, and I get an error message when I submit the first screen of the installation setup wizard. What can I do?

Answer

GoDaddy configures its servers in a way that breaks a few standard settings that Big Medium expects. The following steps accommodate the GoDaddy server environment.

1. First, follow these steps to help Big Medium find its configuration file. You'll need the path to your domain's CGI directory, which GoDaddy can tell you. It probably looks something like this:

   /home/content/A/c/c/AccountName/html/cgi
   

   ...which would make the path to your configuration file look something like this:

   /home/content/A/c/c/AccountName/html/cgi/moxiebin/bm-setup.pl
   

2. Download the zip file listed above.

3. Unzip the file and locate the enclosed _godaddy.pl file.

4. Upload the _godaddy.pl file to your server's moxiebin/plugins directory, making sure that your FTP application is set to "plain text" or "ASCII" mode.

5. Open the bmadmin/index.html file in a text editor and locate this comment:

   *********************************************************************
   UPDATE THE "ACTION" URL TO POINT TO THE DOMAIN WHERE BIG MEDIUM IS
   INSTALLED. FOR EXAMPLE:
   http://www.example.com/cgi-bin/moxiebin/bm-login.cgi/login-verify
   *********************************************************************
   

   In the URL below that, change the /login-verify at the end to ?login-verify (changing the slash to a question mark).

   Make the same change in the second URL marked with a comment:

   *********************************************************************
   UPDATE THE "HREF" URL TO POINT TO THE DOMAIN WHERE BIG MEDIUM IS
   INSTALLED. FOR EXAMPLE:
   http://www.example.com/cgi-bin/moxiebin/bm-reset.cgi/password-help
   *********************************************************************
   

   ...changing /password-help to ?password-help

6. Upload this revised index.html file to your server's bmadmin directory.

7. Run the setup wizard again, and you should be all set.