Global Moxie

Question

When I try to install Big Medium, the setup wizard always kicks me back to the first screen, what can I do?

Answer

There are two different points when this might happen, and each one has a different fix.

I can't get past the very first screen

If submitting the first screen of the setup wizard always brings you back to the same screen, this probably indicates that your server does not support PATH_INFO-formatted URLs. This page has the details and the remedy.

I can't get past the third screen (account information)

If you get through step 3 and enter your account information only to get kicked back to the first screen, that indicates that Big Medium can't sort out the correct location to save its configuration settings. You can help Big Medium to find its way by editing one of Big Medium's files.

Locate this Big Medium file, and open it in a text editor:
moxiebin/Modules/BigMed.pm

About 30 lines down, you'll find this line:

$BMSETUP   = 'bm-setup.pl';

Edit that line so that it includes the complete path to your server's moxiebin directory. For example:

$BMSETUP   = '/home/myaccount/public_html/cgi-bin/moxiebin/bm-setup.pl';

Upload this revised file to the same location on your server (moxiebin/Modules/BigMed.pm), making sure that your FTP application is set to "plain text" or "ASCII" mode.

Run the setup wizard again, and this should get you past the setup problem.

PLEASE NOTE: You'll need to make this same change to BigMed.pm any time that you upgrade to a new version of Big Medium; you might want to keep this info somewhere handy so that you can refer to it when you upgrade. (If you try to upgrade without making the change again, Big Medium will continue to tell you that it is temporarily unavailable.)