Where can I renew my Big Medium service plan or check its expiration date?Check your license status here. Sign in with your license number and registration e-mail address to check your service plan’s expiration date or to purchase an extension.
Do I have to buy a new Big Medium license if I’m moving to a new server?If you move to a new server or domain, it’s fine to take your current license along with you. But you my need to renew your service plan if it has expired.
Setup wizard always returns to first screenWhat to do if Big Medium's setup wizard keeps kicking you back to the first screen.
How can I update the contact info in my Big Medium registration?You can update the contact information for your Big Medium license directly from your Big Medium control panel.
How can I retrieve my license information?Request an reminder of the registration info for licenses associated with your e-mail address.
What if my server does not support "PATH_INFO" URLs?If your server does not support
PATH_INFO, Big Medium will not properly understand your requests. Never fear, there's a workaround.
"Big Medium could not write the file bm-setup.pl"Why do I get this error when I run the Big Medium setup wizard?
"%1 Is Not a Valid Win32 Application"Why do I get this error when I try to run Big Medium on my Windows server?
"403: Forbidden" when adding new sectionsWhy do I get a "
403 Forbidden" message when I try to add new content sections to my site?
"Can't locate warnings.pm in @INC"Why do I get this message when I try to run the setup wizard?
Can I split articles into multiple pages?Yes, download the custom plugin that enables this feature in Big Medium.
How can I display link lists horizontally or in columns?Big Medium's link widgets display links in a vertical list by default. With a little CSS, you can display them in columns instead.
Can I add additional data fields to my Big Medium pages?This tutorial walks you through the creation of a custom plugin to add additional data fields to Big Medium.
Why do images have extra white space and/or captions that extend beyond the image?Big Medium carves out the same width for all page images, even if the actual image is narrower than that.