Help!
Big Medium FAQ
Find answers to frequently asked support questions about Big Medium, including features, focused tutorials and troubleshooting tips. Just window shopping? Check out the pre-purchase FAQs.
Top Issues
I'm moving my existing site into Big Medium; how do I avoid disturbing the current site until the Big Medium site is ready?
Tips for transitioning an existing site to Big Medium.
Tips for transitioning an existing site to Big Medium.
"Internal Server Error" or "Premature End of Script Headers"
Why do I get a "500: Internal Server Error" message when I connect to Big Medium?
Why do I get a "500: Internal Server Error" message when I connect to Big Medium?
Can I include PHP code in my templates?
Tips for combining PHP-generated markup with Big Medium.
Tips for combining PHP-generated markup with Big Medium.
Why don't accented characters display correctly?
How to resolve encoding conflicts between your server and Big Medium.
How to resolve encoding conflicts between your server and Big Medium.
“Script Produced No Output” or “CGI Error”
Why do I get this message when running Big Medium on a Windows server?
Why do I get this message when running Big Medium on a Windows server?
Why are some widgets not showing up on my pages?
What to do if your announcements, tips or some link widgets are not making it into your pages.
What to do if your announcements, tips or some link widgets are not making it into your pages.
How do I enable automatic thumbnailing/resizing of images?
Big Medium can automatically generate several differently sized versions of your images when you upload them.
Big Medium can automatically generate several differently sized versions of your images when you upload them.
ImageMagick is installed, so why won't Big Medium auto-size my images?
Troubleshooting tips for your ImageMagick installation.
Troubleshooting tips for your ImageMagick installation.
How do I move Big Medium to a new server?
This may be the easiest part of your server move.
This may be the easiest part of your server move.
How do I make a backup of my Big Medium data?
Information on how and what to backup to keep your installation safe.
Information on how and what to backup to keep your installation safe.
Why do I keep getting a "Session Expired" message?
This almost certainly indicates that you are out of disk space.
This almost certainly indicates that you are out of disk space.
How do I add my own custom CSS styles?
Big Medium gives you complete control over the CSS styles of your site.
Big Medium gives you complete control over the CSS styles of your site.
What are the hosting/server requirements for managing multiple sites in different domains?
A single installation of Big Medium can manage sites in different domains, with a couple of caveats.
A single installation of Big Medium can manage sites in different domains, with a couple of caveats.
How do I make Big Medium generate “curly quotes” and other typographic finery?
Use the SmartyPants plugin for Big Medium.
Use the SmartyPants plugin for Big Medium.
Why aren’t comments screened for spam by the Akismet service?
Tips and troubleshooting for using the Akismet anti-spam service with Big Medium.
Tips and troubleshooting for using the Akismet anti-spam service with Big Medium.