Vote Early and Often: My SXSW TalksGot a second? I'm pitching talks for SXSW Interactive about delightful iPhone apps and playful fitness technology—and I need your vote.
Winning the Uphill BattleParis solves a problem with its bike-sharing program by turning hill-climbing into a game.
Follow the Grid, Skip the LinesMy post office features a clever heat-map grid to announce slow and busy hours. A perfect idea for the web.
No Pain, No Pain: The “Couch to 5K” and Humane DesignI wrote the "C25K" training program for new runners over a decade ago. Its philosophy overlaps neatly with my philosophy of software design.
ControlledYour faithful correspondent fell under the browbeating eye of authority on a few recent and essentially trivial occasions, making me think a bit about the effects of control, rule enforcement and tone in my own work.
Paper Cup? Five Bucks, PleaseWhen behind-the-scenes systems replace common sense and customer expectations. A parable at the coffee stand.
Turn Your Tables into Spiffy ChartsWith a touch of JavaScript and a little help from Google, it's easy to generate slick chart graphics from simple HTML tables.
MoMA Lesson #2: Interface Design and the Path of Least ResistanceAudio-obsessed museum visitors prefer to listen to their audio guides rather than look at the art, revealing a lesson in interface design.
Walk a Mile in Their KneesAn “empathy suit” helps designers discover how well their creations work for aging customers. Are there clues here for software and web developers, too?
MoMA Lesson #1: Story-Driven DesignAn architecture exhibit offers some useful usability lessons for web and software designers.
Why Simple Is ComplicatedDon Norman despairs that simple doesn't sell, and the blogosphere reacts. What makes simplicity so difficult?
The Amazing Power of "I'm Working on It"Or, the salubrious effects of the progress bar.