Paper Cup? Five Bucks, PleaseWhen behind-the-scenes systems replace common sense and customer expectations. A parable at the coffee stand.
Will Work for Magic: Creativity and Play at SXSWMy latest scheme to improve productivity and creative flow: Screw around. Waste time. Make stuff. Banter. Play.
Great Finish! Now Start RunningLaunching a new product is like finishing a marathon only to discover that you’ve just arrived at a new starting line.
Promises, Problems and Product DevelopmentAs you build a product or service, identify the important features that are
not being requested.
Don't Fence Me In: Good Neighbors and Good Software DecisionsThe adage “good fences make good neighbors” is only occasionally true in collaborative software.
Long Road Ahead: Motivation, Ambition and Daunting ProjectsThe Paris Marathon prompts your correspondent to ponder what makes creative people tick in adversity.
The Buck StopsOn the plummeting dollar and its effects on independent software developers and customers.
Anatomy of a Price ChangeOn the mental gymnastics of setting the price of a software product.