Hey Josh - You have not heard from me in a long time!!

I have a little problem that I know you can help me with. I am using Big Medium 2 and in the Setttings menu in the Admin panel I am having the following problem:

When I click on the Settings Menu icon, the HTML Preferences, RSS Preferences or the News Gadget Preferences links in the Settings drop down menu I get a blank page.

Here is one of our websites with Big Medium 2 installed:
Tampa-Bay-Boating.com/magazine

If you need me to send you the login info for our BM2 install on our server let me know.

I think there is a problem with the /cgi-bin/moxiebin2/bm-prefs.cgi file because all of these seem to try to access that.

Well, in the meantime, all of us here at Atlantic Coast Boating are still in love with Big Medium. We have been using it for 6 years now and largely owe our success to your wonderful product. I have been slowly weaning myself off of Big Medium 1 and really, really am impressed with Big Medium 2.

Thanks and looking forward to hearing back from you!

Maggilu Tucker

Hi Maggilu,

Thanks for your note and sorry for the trouble. It sounds like there could be a trouble with the installation of a few of Big Medium's software files. Let's open a support ticket for this:

Please send me an email (support at globalmoxie) with the FTP and Big Medium logins for the site, and I'll be happy to climb in and take a look.

All best,
Josh